Seduced by Sensemaking They say smart people join cults because their minds crave cohesion. Basically, smart people are suckers for an explanation that makes sense.
Take Emotion Seriously When designing anything, even–especially–systems that feel like they are dry and neutral, we need to take emotion seriously. What does that look like?
When was the last time you explained something to someone? When was the last time you explained something to someone?